Class Policies

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  • Students are required to make a registration advance payment of the class fee before registering for classes when check payment was selected.
  • Before the third week of the session, students may change class levels with the instructor's approval. To request a change, please contact the JASGA Program Chair.
  • At any time prior to 4 days (96 hours) before the second meeting of the class for the term, students may cancel their enrollment in a class and receive a full refund of the class tuition. After that, tuition is non-refundable and non-transferable. Please note that membership fees paid at the time of registration are non-refundable. Requests for tuition refunds may be made by email to
  • Language classes will continue with a minimum of five students enrolled. If, due to unforeseen circumstances, a class is cancelled, students already enrolled will receive a full refund. (For virtual classes, the class will open with a minimum of two students enrolled.)
  • Print your receipt for tuition payment when you register online. Receipts for phone orders will be emailed to you, please print for your records.
  • Classes cancelled due to holidays or teacher emergencies will be rescheduled.
  • If there are no students present within the first 30 minutes of the scheduled class, the class will be cancelled and will not be rescheduled.
  • During the registration process, JASGA collects only minimal information be given to the instructor of the class for teaching and emergency purposes. All of our current and past instructors have signed on Confidential Disclosure Agreements and Noncompete Agreeemnts in which they agree not to ask for any students' personal information and not to recruit students for their own interests.  
  • Occasionally we are required to replace an instructor, change the schedule and/or the location of a class. While we try to avoid these changes, we reserve the right to make them as needed.
  • Completion of these courses does not grant equivalence of the Japan Language Proficiency Test or any other test of Japanese skill. Participants interested in taking a proficiency test should contact the American Association of Teachers of Japanese (AATJ) for more information.